Return & Refund Policy

Thank you for shopping at THESHOPDEALS. We value your business and strive to ensure your satisfaction. Our return and refund policy is detailed below to assist with any queries you may have. Please read it thoroughly to understand the conditions under which returns and refunds are processed.

1. Return Policy

1.1 Non-Returnable Items

At THESHOPDEALS, all sales are considered final. We do not accept returns for non-damaged and non-defective items under any circumstances, including but not limited to situations where the customer changed their mind after receiving the item. We encourage customers to review their orders carefully before confirming the purchase.

1.2 Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement or a refund, as appropriate, once we have verified the damage or defect. Please note that items can only be considered for return if they are in their original condition, with all tags and packaging intact.

2. Order Modifications

2.1 Changes to Orders

We understand that sometimes you may need to make changes to your order. You can change or edit your order within 9 hours of the order time by emailing us at [email protected]. Please include your order number and the details of the changes you wish to make in your email.

2.2 Order Cancellation

If you wish to cancel your order, you must do so by contacting us through email within 9 hours of placing the order. Please note that once the 9-hour window has passed, we cannot guarantee any changes or cancellations to your order as it may have already been processed.

3. Refunds

3.1 Refund Process

In the case of returns accepted due to damaged or defective items, once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

3.2 Refund Timing

Please note that it may take some time for your bank or credit card company to process and post the refund to your account. We appreciate your patience during this process.

4. Contact Us

If you have any further questions regarding our return and refund policy, please don’t hesitate to contact us at:


3580 Bunker Hill Dr
Algonquin, IL, 60194, USA

Email: [email protected]